Shipping policy

Shipping Policy

Last updated: 09/07/2026

Delivery Coverage

Whoim currently delivers across all districts of Bangladesh via trusted courier partners.

Delivery Timeline

• Inside Dhaka: 2–3 business days

• Outside Dhaka: 3–5 business days

• Delays may occur during festivals, extreme weather, or courier disruptions — we'll keep you informed

Delivery Charges

Delivery charge is calculated at checkout based on your location and order value. Free delivery offers (if any) will be clearly mentioned on the product or site banner.

Order Processing

Orders are processed within 24 hours of confirmation (excluding public holidays). You will receive a confirmation call/message before dispatch.

Order Tracking

Once dispatched, tracking details are shared via SMS or WhatsApp so you can follow your delivery status.